Topic: Crisis Communications

  • Our Communications Team’s Take on the Astronomer PR, Brand Reputation Management Crisis

    Falls & Co.
    Categories: Branding, Communications & PR, Insight

    It’s hard to believe it’s been a little more than two weeks since we saw the now-infamous Coldplay Kiss-Cam moment play out practically in real time. We all went from asking, “Wait – he’s an astronomer?!” to digging into Astronomer CEO Andy Byron’s LinkedIn profile, learning how many kids he has (and how they went…

  • Overlooked Link Between Crisis Prep and Succession Plan: 4 Essentials

    Matt Barkett
    Categories: Advertising, Communications & PR, Culture, Insight

    Executives behaving badly. Invariably, things go south when bosses get caught on social media doing something they shouldn’t. As we witnessed in the recent case of Andy Byron, ex-CEO of tech company Astronomer, even the Kiss-Cam can be a risk for public exposure. We all know the story. CEO gets caught. CEO apologizes. CEO resigns…

  • Do You Know What to Do if ICE Comes to Your Business, Conducts a Workplace Raid?

    Eileen Petridis
    Categories: Communications & PR, Insight, Public Affairs & Community Engagement

    Whether you agree or disagree with the ramped-up efforts of the Trump Administration in sending ICE agents to more workplaces, schools and churches doesn’t matter as much as whether you know what to do if ICE comes to your door. With no advance notice and little time to prepare, this is not an issue you…

  • 4 tips to prevent data theft during the holiday season

    Matt Barkett
    Categories: Communications & PR, Digital, Insight

    As we head into another holiday shopping and giving season, it’s important to remember that cyber security is tested now more aggressively than at any other time of the year. Online theft and fraud are increasingly rampant as consumers and businesses alike process millions of transactions as the holidays and year-end approach. In fact, more…

  • Why are College Students Protesting? A 10-Step Guide for University Leadership

    Falls & Co.
    Categories: Communications & PR, Insight

    Balancing free speech with safety and inclusivity is a significant concern for university officials. Many institutions are working to create environments that support free expression while ensuring the safety and security of all students​, Here’s how.